So you have a CX team, you're good to go... Right? In so many businesses, that is as far as CX ever gets. In this episode of TABLEtalk, we will be discussing why CX is not just a division in your company but rather a culture that you need to adopt across the organization. Without integration, you'll never have the CX that you want.
Join Matt Crocker and April W Sullivan as they chat about the need for revolutionary customer experience and how TABLE can help you achieve that goal.
Why mono division thinking has impacted customer service
How to get a whole company on board with an idea
Why everyone needs to be on board