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2021 and Why CX Will Matter to Your Business

Customer experience. Sure, we have seen the term thrown around everywhere from the boardroom to the water cooler. But what does it actually mean? And when does it start? And more importantly, how do you use this idea to better your business.

Join Matt Crocker and Lindsay Rios as they chat about the need for revolutionary customer experience and how TABLE can help you achieve that goal.

TABLEtalk Topics

What Is Customer Experience?

This term gets thrown around all the time but what does it actually mean?

Why is Customer Experience Important?

What is the impact that this has on a business? Why does it matter?

Customer Experience: Do We Do It?

What steps does a company have to take to wow their customers?

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Meet Your Hosts

Matthew Crocker

Marketing Director

Marketing, training, and sales have been a vital part of Matt’s work portfolio for nearly two decades. From his early days at Sony Electronics to his time at Samsung and other industry tech giants, Matt has honed his ability to deliver a quality experience to customers and build motivated and empowered teams. Now the Director of Marketing at TABLE, Matt is focused on helping businesses and organizations get the most from a digital-first world through excellent experiences.

Lindsay Rios

National Sales Director

With an extensive sales background, Lindsay has been a part of small and large companies such as SmartZip and Hubspot, where she helped elevate their Corporate Sales team. As an expert in sales automation software, she flourishes within the fast-paced start-up environment. At TABLE, Lindsay now serves as the National Sales Director with a north star of helping enterprises succeed.

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